New Service
The Service and Billing Departments for Fountainhead MUD are operated by Water, Environmental & Technical Services Inc.
To establish new service, you must contact the Billing Department at (281) 469-2837. Office hours are Monday through Thursday 8:30 a.m. to 5:00 p.m. and 8:30 a.m. to 12:00 p.m on Fridays.
Once you have established service, you may view and pay your bill online at www.WaterBillOnline.com
Service & Billing
Fountainhead MUD provides water and waste water services for the residents of Fountainhead, Northcliffe and Cypress Creek Crossing Subdivisions in Northwest Houston in Harris County. The Service and Billing Departments for Fountainhead MUD are operated by Water, Environmental & Technical Services Inc. The Service Department can be contacted at (281) 469-2837. Office hours are Monday through Thursday 8:30 a.m. to 5:00 p.m. and 8:30 a.m. to 12:00 p.m on Fridays. After hours emergencies may be reported at any time 24/7. The service department operates, maintains, and repairs the District’s facilities. You may need to contact the service department for the following reasons: water leaks, sewer blockage, sinkholes, water quality, etc.
The Billing Department can be contacted at (281) 469-2837. Office hours are Monday through Thursday 8:30 a.m. to 5:00 p.m. and 8:30 a.m. to 12:00 p.m on Fridays. You may need to contact the billing department if you are experiencing a billing problem, need a change of address, moving in or out of the District.
You may submit your payment to:
Fountainhead MUD
P.O. Box 759
Cypress, Texas 77410-0759
or
You may drop off your payment to Billing Department office at:
10607 Grant Road Suite 101, Houston, Texas 77070
Water meters are read approximately the 25th of every month. Water bills are sent on or before the 10th of every month. Water bills are due by the 25th of every month. You may view your water bill on line, as well as the previous 12 months of bills and receive email updates by registering at:
Water Quality Reports
The Safe Drinking Water Act (SDWA) Amendments of 1996 require that consumers receive more information about the quality of their drinking water supply on an annual basis. This report is a summary of the water we provide to our customers. The analysis was made by using the data from the most recent U. S. Environmental Protection Agency (EPA) required test and is presented in the attached pages. We hope this information helps you become more knowledgeable about what’s in your drinking water. Providing safe and reliable drinking water that meets State and Federal standards is a high priority for Fountainhead Municipal Utility District.
For further information or questions, contact: Fountainhead Municipal Utility District Office at (281) 469-2837.