Stage 1 of the Drought Contingency Plan

Fountainhead Municipal Utility District has been notified by the North Harris County Regional Water Authority that they have entered Stage 1 of their Drought Contingency Plan.

All Fountainhead MUD water users are requested to voluntarily reduce their water usage effective immediately.

Boil Water Notice Rescinded

On February 19, 2021, the Texas Commission on Environmental Quality required the Fountainhead MUD public water system, TX 1010435, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or
human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 23, 2021.

If you have questions concerning this matter, you may contact District’s Operator at 281-469-2837.

Boil Water Notice for Community Public Water Systems

Due to reduced distribution system pressure resulting from the inability of the North Harris County Regional Water Authority (the “Authority”), TX1013298 to Fountainhead MUD TX1010435, Texas Commission on Environmental Quality has required Fountainhead MUD to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children,
seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact District Operator at 281-469-2837.

COVID-19 Update

We want to assure our customers that Fountainhead MUD is open for business and that we are maintaining all operations to keep our water safe.

We are diligently monitoring Coronavirus/COVID-19 guidance from federal and state government agencies.

We are taking the appropriate health and safety precautions and remain committed to meeting our customers’ expectations for safe, and reliable service.

For the safety of customers and employees to mitigate potential transmission of COVID-19, we encourage all customers to use online payment systems. You can pay your water bill through your banks online services or through http://www.waterbillonline.com/.

If you need to drop a payment off at the office, please utilize the payment drop-box located outside to the left of our doors to drop off your check or money order payment.

Water Conservation Program

The Harris-Galveston Subsidence District has been working with many entities, like Fountainhead Municipal Utility District, to promote water conservation and the efficient use of our water resources. Over the past year, the District has added additional resources to our Water Conservation Program focusing specifically on outdoor water use and landscape irrigation. Outdoor water use can account for nearly 40% of the annual household water use. The additional resources tools provided by this program include free online guidance to homeowners on efficient outdoor water use based on real-time climate data. You can access the information by going to smarteraboutwater.org/resources.

Information on the website will be updated from time to time, so if you would like to be notified of new or updated information please go to smarteraboutwater.org/resources to register for updates. Additionally, we welcome comments on this resource and look forward to hearing from you regarding this new tool provided by the District’s Water Conservation Program.